8am to 4:30 PM Monday to Friday. We are closed Saturday and Sunday.
We have several ways of ordering.
Online: https://www.elevatorsystems.com/request-a-quote
Via Email: orders@elevatorsystems.com
Via phone call: 516-239-4044
Via Fax: 516-239-5793
ESI offers a 1-year warranty to the original elevator manufacturer. The warranty period begins once product is delivered.
Currently any technical support questions for residential products purchased through Custom or Cemco need to be answered directly by Custom elevator. The number to call is 215-766-3380.
Yes. ESI offers door lock monitoring solutions for non-elevator system controllers. Please contact us today for quote @561-239-4044.
Yes. ESI has prepared a fire panel that will upgrade existing controllers to current NYC fire code. Please contact us today for a quote @ 516-239-4044
Yes. ESI has an interface to upgrade controllers to satisfy NYC rope gripper requirements. Please contact us today for a quote @ 516-239-4044
Yes. Please check out our website and brochures for our EMIS Solution. Please contact us for options for your remote monitoring needs.
Yes. ESI has a gateway that will send the signals needed to work with Liftnet. Please contact us for a quote @ 516-239-4044.
Our current controller quotes are valid for 3 months from the date of issue. The Quotation expiration date is located on the top left of the official Elevator system Quote.
Our current lead time for controllers is currently 3-4 weeks. Please allow extra time for some jobs that require special drives or special items that require longer lead times.
ESI, unless unders special circumstances, prefers to deal directly with Elevator manufacturers.